The launch ceremony of a set of specialized stamps issued by China Post was held on March 15, 2014. The stamps were issued to jointly mark the International Day for Protecting Consumers’ Rights, which falls annually on March 15, as well as the implementation of the new Law on the Protection of the Rights and Interests of Consumers.
The ceremony also featured a symposium on the implementation of the new law, organized by the China Consumers’ Association.
The set of specialized stamps features two stamps themed respectively around ‘fairness and justice’ and ‘protecting rights and benefits’.
Since the implementation of the consumer rights protection law in China 20 years ago, awareness on protecting consumer rights in China has been greatly enhanced, and many cases where consumer rights have been violated have been settled thanks to the law.
However, with the development of online business, the number of cases where consumers have sued for having their benefits and rights violated during online sales has remained high in recent years. In 2012, the number of such cases reached 16,408, dropping off slightly for a total of 12,950 in 2013.
Many addendums have been made to the Law on the Protection of the Rights and Interests of Consumers aimed at regulating online business. These changes to the law are regarded as a big stride towards protecting consumer rights.