Message from Li Guohua
President of China Post Group
Li Guohua, President of China Post Group
This autumn, we celebrate the 44th World Post Day immediately following China's National Day on October 1. On behalf of the China Post Group Corporation, I would hereby like to send my regards to all the staff of China Post. And I would like to express my sincere gratitude to all the Party and government departments, all sectors of society, and our clients for their care and support in the development of postal business.
"Reaching Everyone Everywhere" is the theme of China Post's celebrations of this year's World Post Day. This theme particularly reflects the core values of China Post. By revealing China Post's advantages in serving numerous families depending on its postal network across China, the theme shows the highest mission of China Post is in facilitating economic development and meeting people's needs.
In recent years, China Post has made development its top priority. It has made great efforts to change its development mode and improve the quality and efficiency of development. By taking these effective measures, it promotes its postal business to maintain good momentum. It has played a positive role in the growth of state-owned enterprises.
China Post makes full use of the advantages of its network with many branches covering areas and postal routes, as well as the combination of physical mail and package deliveries, cash and information flows. China Post has played an active role in helping the state provide equal and basic public services to all citizens. In order to carry out its responsibility fully during the social and economic development, it has built a comprehensive postal services platform, which covers urban and rural areas with its various services. Both the people and government are satisfied with the platform.
Meanwhile, China Post has steadily improved its overall strength. In 2013, it was ranked 196 on the Fortune 500 list, an upward movement of 62 places compared to 2012, and 147 compared to 2011. It is the first time China Post makes it into the top 200 rankings on the list.
Currently, China Post is accelerating the development of postal business with Chinese characteristics in line with the direction of developing the cause of socialism with Chinese characteristics. Facing changing situations and new requirements of economic and social development, China Post will stick to these five principles:
Unswervingly adhering to scientific development, accelerating the transformation of the development mode, and making efforts to achieve cost-effective, quality, sustainable development;
Unswervingly pushing forward reform and innovation, constantly emancipating and developing productive forces, properly handling the relationships between reform, development and stability, as well as channeling new blood into sustainable development of enterprises;
Unswervingly implementing strategy to develop postal services with science and technology, promoting scientific and technological progress and independent innovation, improving the mechanism of adopting technological innovation in practice, making more investments in technology, as well as using technology to support the development and in leading to the future.
Unswervingly strengthening scientific management and control, improving headquarters' capacity to make strategic plans and scientific decisions, increasing management efficiency, improving intensive services, integrating network resources and cooperative work. China Post will strengthen guidance to all its branches and provide better services to front-line workers.
Unswervingly improve service levels, establishing a customer-centric service philosophy, enhancing service capabilities, improving service standards, and improving our postal brand's image.
In the near future, we will build China Post into a world class postal company with a competitive edge and the capabilities to maintain sustainable development. It will feature a standardized management structure, the best services, efficient operations and leading-scale merit.
As an important basic industry and public service facility of the State, China Post will take the opportunity of the Party's 'mass line' campaign to change its working style according to the direction of the leadership of the Communist Party of China Central Committee and the State Council. We will be realistic and pragmatic, and work hard to continue to push the postal business with Chinese characteristics forward as a way to contribute to realizing the Chinese dream of the great rejuvenation of the Chinese nation.
Mr. Bishar Hussein, Director General of the Universal Postal Union (UPU)
In every country, postal services play a vital role in the exchange of information and goods.
In 2012, Posts globally delivered 350 billion letters and more than 6 billion parcels. They also processed millions of financial transactions.
While the core letter-post service remains an important part of the business – letters still accounted, on average, for 45% of a Post's overall revenues in 2012 – the gradual decline in business mail is forcing national postal services to redefine themselves.
Posts around the world are diversifying their products and services to better meet customers' needs for reliability, speed and security. As e-commerce grows, they are positioning themselves as the delivery service of choice for goods ordered online. There is no question that Posts remain important facilitators of national and international trade in this constantly evolving world.
Postal financial services, as well as parcels and logistics services, are also on the rise. Soon, revenues from each of these services are expected to account, on average, for more than 20% of a Post’s business. Posts that have never been involved in financial services, or that have been only minimally involved, are considering entering that market.
This is a logical step. Why? Because of the postal network's vast reach. The postal network remains the largest physical network in the world and a fundamental infrastructure that enables large segments of the economy to function.
With more than 600,000 post offices globally, postal services are inclusive and accessible; no one gets turned away. The Post is truly a public service for every citizen, irrespective of one's position in society.
This 9 October, on World Post Day, I urge governments to remember their national Post's potential for delivering essential social and economic services to their citizens and businesses. And I salute the dedication of the more than 5 million postal staff worldwide who work to connect people and businesses everywhere daily.