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Guangdong Postal Branch improves timeliness and revenue with everyday flights to 25 countries
|China Post News|2023-08-23

Guangdong Postal Branch has reduced time limit and increased revenue on 31 airmail routes since it launched the “everyday flight” routing plan on these routes to 25 countries in March this year. Currently, the on-time rate of mail items to Russia, South Korea, Peru and Türkiye (Turkey) has increased by 20 percent on the month-on-month basis. The transmission time of EMS and e-Packet items destined for the United Kingdom and France is stable at seven to eight days, catching up with competitors with dedicated flights. Since the optimization, the business volume and revenue of Guangdong Postal Branch have increased by 6.1 percent and 8.4 percent respectively.

The “everyday flight” is the optimal flight selected each day on the same route based on the characteristics of the mail products. The seven-flight-a-week mail routes are made up of several flights from different airlines, creating a new model for lean management of international mail air transport network in Guangdong. Sensing that the country was to resume international flights, Guangdong Postal Branch decided to seize the opportunity, and started to procure international air transport capacity and sign contracts with airlines by itself in February. As a result, it has scheduled 180 new flights, and greatly expanded air transportation capacity to the United States, Canada, Russia, Australia, Israel and other countries. According to different product categories, it can then select the optimal flight of the day for each type of product on each route from such dimensions as price, time limit, flight date and frequency.

To ensure the time limit, Guangdong Postal Branch has strengthened the management of the airlines and agents of the selected flights, and verified with them the air cargo space, stability and domestic and international airport operation capacity of each flight. Meanwhile, it has also reinforced daily monitoring and assessment. First, it asks the carriers to give feedback on the key events of mail transportation by batch on a daily basis, so as to identify irregularities timely. Besides, it has also strengthened the building of professional teams in international network and transportation. It has divided the international market into six regions such as North America, Europe, South America, Australia and New Zealand, the Middle East as well as Japan and South Korea, designated six full-time or part-time supervisors for these routes, and improved the professional level of international network and transportation and the management of production and operations from the perspectives of quality improvement, cost reduction and compliance.