Qiao Jintao is a postman of Shangqiu Postal Branch in Henan.

Qiao Jintao became a postman of Shangqiu Postal Branch 23 years ago, and has been shuttling through the streets and lanes every day ever since. Over the past 23 years, he has covered 660,000 kilometers on his mail route, delivered more than 10 million newspapers and periodicals, over 1 million letters, and collected and delivered 3.6 million parcels, with zero mistakes in postal services. Nowadays, with the rapid development of the economy and society, postal services are constantly upgrading. And Xiao Qiao, the young postman, has become Lao Qiao, the elderly postman. However, what has never changed is his original aspiration and mission. Ever since he became a postman, Qiao has been working hard at his business, constantly pursuing self-improvement, and diligently practicing letter sorting and sequencing, newspaper counting and arrangement, address data collection, parcel sorting and other business skills. With his efforts, he has obtained the senior professional qualifications for postman, and has also been included into the postal skills talent pool of China Post Group. With the rapid development of the express delivery industry, and the increasing volume of parcels, Qiao created a unique parcel sorting method based on his years of work experience. In this method, they first sort out the parcels that need to be delivered immediately on each route in the shortest possible time according to delivery frequency, which can avoid resorting the same parcel, and enable handling missorted, transit and abnormal mail items for the current delivery at one time, thus greatly improving the accuracy of sorting and delivery, shortening processing time, and ensuring delivery time limit.

Today, embracing the values of “integrity, dedication, craftsmanship, and excellence”, the model worker innovation studio led by Qiao Jintao has fully leveraged postmen’s extensive network and abundant information about the customers and the market to create seven demonstration mail routes for innovative services, poverty alleviation and other aspects.