The Parcel, Express and Logistics Business Unit of China Post Group has coordinated resources across the postal network to accelerate the transformation and development of EMS collection and delivery offices. From January to September this year, altogether 3,049 EMS collection and delivery offices were newly built in the whole postal network, reaching 101.6 percent of the target, bringing the cumulative total to 5,611 outlets. The newly-established outlets registered an on-time EMS delivery rate of 98.3 percent. And all EMS collection and delivery offices generated 8.72 billion yuan (about 1.30 billion US dollars) in EMS service revenue, a year-on-year increase of 14.8 percent, with quality and efficiency of collection and delivery operations both improved.

The Parcel, Express and Logistics Business Unit has rolled out special subsidy schemes for the project. In line with their local conditions, provincial postal branches in Jiangxi, Hubei, Heilongjiang, Hebei and Guangdong launched tailored support measures, such as higher unit rates for EMS delivery. The business unit organized multiple rounds of promotion and training sessions on EMS services via remote video conferencing and centralized offline workshops. It implemented weekly one-on-one supervision to push forward the diversion of express parcels from regular mail items, as well as premises renovation and equipment deployment. For the EMS outlets where the average delivery volume exceeds 160 pieces per courier, the business unit promoted delivery route segmentation and service grid reorganization in an orderly manner to secure the marketing and pickup time for couriers. Moreover, it proactively developed high-value EMS clients, facilitating the shift of EMS collection and delivery offices from delivery-focused to marketing-oriented operations.